FlashPro Terms of Service
1. Who you're dealing with
FlashPro is provided by TS Roofing Services (sole trader, trading as TS Roofing Apps), NZBN 9429044639372, GST number 065-020-459, based in Aotearoa New Zealand. In these terms "we" and "us" means TS Roofing Services, and "you" means the business that subscribes to FlashPro and the people it authorises to use it.
2. What FlashPro is
FlashPro is a tool for roofers: you draw a flashing profile and it works out the girth, counts the folds, and produces a flashing schedule you can send to a fabrication shop. It is a calculation and record-keeping aid. You remain responsible for checking your own measurements and orders before you order material. We don't accept liability for material ordered, cut or installed on the basis of a FlashPro output that wasn't checked.
3. Your workspace and your data
Each subscribing business gets its own separate, isolated database. Your jobs, orders, flashings, templates and photos are not mixed with any other business's data.
Your data is stored on our own hardware in New Zealand, not on an overseas cloud platform. Your data stays yours. We don't sell it, we don't share it with anyone else, and we don't use it to train anything.
You can ask for a full export of your data, or ask us to delete it, at any time — email [email protected] and we'll action it within 10 working days at no charge.
4. Plans, users and prices
- Solo — NZ$39 per month, 1 user. Solo is a single-user plan; it can't invite additional users.
- Team — NZ$99 per month, up to 4 users.
- Crew — NZ$199 per month, up to 10 users, plus NZ$20 per month for each additional user beyond 10.
All prices are in New Zealand dollars and include GST at 15%. A GST receipt is available for every payment. We'll give you at least 30 days' notice by email before any price change, and you can cancel before it takes effect.
5. Free trial
Every new workspace starts with a 14-day free trial. We ask for a card at signup so your workspace keeps running the moment the trial ends, but nothing is charged during the trial. If you cancel before the 14 days are up, you are not charged at all.
6. Billing and cancelling
Subscriptions are monthly and renew automatically until you cancel. Payments are processed by Stripe; we never see or store your full card number.
You can cancel any time. Cancelling stops future payments and your workspace stays usable until the end of the period you've already paid for. We don't refund part-months, but if something has gone genuinely wrong, email us — we'd rather sort it out than argue.
If a payment fails we'll email you and retry. If it's still unpaid after a short grace period your workspace becomes read-only until payment is sorted. We won't delete your data for at least 60 days after a cancellation or failed payment.
7. Fair use
Your plan's user limit is per person, not per device — each user may sign in on their own phone, tablet and computer. Sharing one login across several people to avoid paying for seats isn't on, and we may limit the number of devices a single login can use.
Don't use FlashPro to break the law, don't try to break into other workspaces, and don't resell access to FlashPro without asking us first.
8. Availability
We aim to keep FlashPro running all the time, but it runs on real hardware and we don't promise 100% uptime. FlashPro is built offline-first where it can be, so you can keep working on the roof without signal and sync later. We take daily backups.
9. Ending things
You can stop at any time. We may suspend or end an account that isn't paid for, or that is being used to abuse the service or other people — we'll tell you why, and give you a chance to export your data first.
10. Liability
Nothing here limits your rights under the New Zealand Consumer Guarantees Act or Fair Trading Act where those apply. Where the Consumer Guarantees Act does not apply because you're using FlashPro for business purposes, our total liability to you for any claim is limited to the amount you paid us in the 12 months before the claim.
11. Changes to these terms
If we change these terms in a way that materially affects you, we'll email you at least 30 days beforehand. New Zealand law applies, and the New Zealand courts have jurisdiction.
12. Contact
Email [email protected]. A real roofer reads it.